Refund Policy

Last updated: September 2026

14-day money-back guarantee

Every payment to Learn Imla is refundable in full within 14 days — no questions asked, no exceptions and no conditions. This applies to every purchase, including each subscription renewal, whatever plan you are on and however much you have used the app. To request a refund, contact us at learnbygame100@gmail.com within 14 days of the payment, or use the "Cancel + full refund" option in your account. We will not ask you for a reason. This guarantee sits alongside, and never replaces, your statutory rights under Israeli Consumer Protection Law (5741-1981), the EU Consumer Rights Directive (2011/83/EU) for EU residents, and the US FTC Negative Option Rule for US residents.

Cancellation more than 14 days after a payment

Monthly plans (Solo, Family): cancel at any time. Your access continues until the end of the billing period you already paid for — no partial refund for the remainder of that period. Yearly plans (Solo, Family, Teacher/School): cancel at any time. More than 14 days after the payment there is no partial refund for the remaining months — your access continues until the end of the paid 12-month period. Cancelling also stops all future renewals, so you are never charged again.

How billing works

Web purchases are processed by Paddle.com, our authorised reseller and merchant of record — Paddle handles payment collection and is responsible for order-related inquiries and refund processing. Purchases made through the Google Play Store or Apple App Store are billed, managed, and refunded by those stores directly under their own refund policies.

Prices

Prices are shown in USD on our website; your bank or card statement may show a converted local amount and any applicable tax. In-app-store prices may differ and follow that store's own pricing.

Contact for billing

learnbygame100@gmail.com